Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

C

Our A/C quit cooling late in the day on a hot, humid Friday afternoon. My phone call for help was answered by Danielle, who was very understanding, professional and quite helpful. She set up an early appointment for Saturday morning. However, a few minutes later she called back and said she had someone who had just finished another job nearby and they could come out now if I was going to be at home.

Shortly after that Tom Wilson, the company owner, showed up with a friendly greeting and went right to work diagnosing the problem. He offered a few possible scenarios as to what could have caused the problem as he checked for leaks and recharged the refrigerant in the system, so that we had cooling for the night. We agreed that he would return to inspect the evaporative coils in the attic unit thoroughly in the cooler morning hours. He would not accept payment for his services that evening and said he would hold the ticket open until he was entirely certain what was required to finish the repair. I had complete confidence in his ability and his expertise although I was preparing for a major expense or even a recommendation for a new unit.

He returned as promised and to my relief found only a minor issue that he repaired immediately. The cost was extremely reasonable and I now know who I will trust for all of our future A/C needs, whether large or small. It is great to meet a local business owner who is genuinely a nice guy… honest and caring and he places the needs of his customer at the top of his list. My sincere thanks and my highest recommendation to the good people at Advanced Air.

Billy C.
Euless, TX
5
L

Jared is very attentive & informative allowing me to send a report received by another company that listed $1500 in expenses. Jared looked over the report and came out this morning for a service call to later tell me that he was able to fix the issue as not everything listed in my previous report needed to be replaced. Honest service & $130 later, I now have a forever HVAC company that I can reach out to in comfort knowing that I will not be getting taken advantage of! Thank you Advanced Air Conditioning for helping me with my issue 😊.

Michael Lopez
5
B

Can’t go wrong with Tom, Jared or Bob. Having been a home owner for over 25 years, I’ve always cringed when having to call to have my HVAC fixed. Too many outfits out there default to ‘you need a full replacement’. I’ve never experienced this with Advanced Air. It is not uncommon for them to say, ‘oh, this one part wore out’ and pay a little more than their reasonable service call fee.

Neil Buhl
H

Highly recommend. Have used this company’s services for over 2 years and have always been pleased with their responsiveness and overall great customer service. Recently replaced my home’s heat pump and found their price to be fair and work of the highest quality. Glad I was referred to this company and will continue to call on them in the future.

Warren Hummer
B

Tom Wilson, the owner, responded on very short notice. Fixed the problem and only charged for a service call. He had ample opportunity to charge more, but explained that it was a simple solution and would only charge for the call. Have used several A/C companies in the past and Advanced Air is by far the best! Highly recommend and these guys are fantastic! He even had a great story about Paul Klipsch, the inventor of one the finest stereo speakers ever built.

Gene B.
North Richland Hills, TX
5

This is a great company. They addressed our issues from the February ice storm and made several calls to make sure our issues were fixed. After repairs were made it came to our attention something had been damaged and the cost to replace it was $40. When I called and told them about it they quickly wrote me a check for $40. Thanks Tom and Bob.

Shirley Miller
Colleyville, TX
5

My air conditioning went out with 100 degree temperatures. I called and spoke to Danielle, who was very professional. She set my appointment for the next day. The technician called when he was on the way. Made sure everything was in working order before leaving. I am very happy!

Nichole C.
Grapevine, TX
5

Quick, efficient, and very professional

Matt Trammell
5
T

We had our HVAC system replaced. This family owned company goes above and beyond to provide excellent service and products. They even helped me install window units due to my health while ours was out of service. Very clean professional work by employees with courteous and helpful attitudes. All work was done timely and completely as promised. Owner was even available to answer questions over the weekend. We HIGHLY recommend Advanced Air. You can count on them to be honest about the best solution to your problems.

Jill Tongen
5
R

The team I met (Mr. Bob & Mr. Jared) came ready to work and complete the job professionally. My request was a simple one (move the thermostat to another room), and because of their excellent and thorough service, they tested the heating and A/C to ensure they were working properly. The A/C didn’t come on and they found a leak due to an improperly installed gasket. They charged a fair price for the needed refrigerant (not an upcharge price) as well as the gasket. They even offered tips for better efficiency in heating and cooling my home and answered all my questions. I appreciate the $10 savings for first-time customers as well! If you looking for an honest, reliable, knowledgable team, then look no further than Advanced Air. I’ve used companies in the past that were unscrupulous and I’m very happy to finally find one that is above board. Thank you & continued blessing to the team!

PJ Reys
5