Testimonials

Quick, efficient, and very professional

I had Advanced HVAC replace and add additional ducts when I first moved in 15 years ago. They did an awesome job. When my 30 year old system finally gave out, I didn’t even have to think about who to call. Tom listened to my requests and put in a new American Standard system to meet those requests. It was all done in one day and a very neat installation. Thanks to all for a job well done!

I called on a saturday morning in july when my air stopped blowing cold the night before, after speaking with Tom over the phone with particulars of my problem, he said would be able to come by sometime this morning. About an hour later he was here looking for the problem. He could of said my unit was dead, or a line was cracked or any tech jargon that would sound bad. But instead he honestly and quickly found the fan breaker had gone bad. He replaced it in minutes, checked out my freon which was low by 2 lbs and replaced that, put a new cap on the freon to help keep it in and charged a very, very resonable rate for the replacement. Based on this one experience I would highly recommend Tom and Advanced Air to anyone with a simular problem.

My air conditioning went out with 100 degree temperatures. I called and spoke to Danielle, who was very professional. She set my appointment for the next day. The technician called when he was on the way. Made sure everything was in working order before leaving. I am very happy!

This week was the coldest of winter, with temperatures as low as 9 F. We had extended periods in the twenties. Despite the snow and ice, everything was fine. Then two nights ago, the heat pump stopped working. The thermostat was blank. I prompted Gemini to help me troubleshoot. After following all the simple steps, including the YouTube explanations, I gave up. I tried resetting the heat pump circuit breaker at the electrical panel, but it didn’t work. I called Bob at Advanced Air, but the roads were still icy and dangerous. He said he could come the next day in the afternoon. Bob first discovered that no power was coming into the HVAC unit indoors. When he checked the electrical panel, he discovered that the original installer had fed the primary circuit and the emergency heating circuit into the same circuit breaker. With the extended freezing weather, the emergency heating kicked in, overloading the circuit breaker. Bob separated and capped off the emergency heating circuit, then lowered the thermostat to seventy to prevent activation. The cold spell was ending anyway. The ice on the roads was melting. The overloaded circuit was no longer working. Bob replaced it with another unit, enough to handle the load from the primary circuit. That was enough to get the heat pump working. However, we still need to address the capped-off circuit for future cold spells. Bob suggested that we have an electrician reorganize the circuit breakers in the panel because the current layout doesn’t have space for the extra circuit breaker. Today, we scheduled Cool Hand Electric to do that tomorrow morning. I highly recommend Advanced Air. Especially with technicians like Bob.

Been a customer for decades. They are a mighty fine family run business. Saved me quite a bit of money today.

Professional and honest! Another AC guy told us we needed to change the whole unit, while Bob came over and changed a few broken parts. cost only 5% of the other company quoted me and my AC is working great now. Highly recommended!

I am now a customer for life. I was battling with my home warranty company for 2 weeks with no resolution to my A/C issue. I took a chance and called this company. They came out the same day and fixed my issue. I canceled my home warranty policy and will stuck with this company for future issues with my A/C. I highly recommend.

This is a great company. They addressed our issues from the February ice storm and made several calls to make sure our issues were fixed. After repairs were made it came to our attention something had been damaged and the cost to replace it was $40. When I called and told them about it they quickly wrote me a check for $40. Thanks Tom and Bob.

Highly recommend. Have used this company’s services for over 2 years and have always been pleased with their responsiveness and overall great customer service. Recently replaced my home’s heat pump and found their price to be fair and work of the highest quality. Glad I was referred to this company and will continue to call on them in the future.